How Covey’s ‘7 Habits’ pertain to social media
Monday, May 10, 2010 at 8:55AM Stephen Covey is a remarkable author and leadership/management consultant whose best-seller, The Seven Habits of Highly Effective People, is known worldwide.
Amazingly enough, these seven habits fit perfectly within a social media campaign.
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1) Be proactive. There are two types of clients who need help when it comes to social media: those with enlightenment who know the benefits and those in crisis. Obviously, it’s best to be the first rather than the latter. Knowing social media is the most affordable way to reach your audience and your potential audience is the right direction to head when being proactive.
2) Begin with the end in mind. This is what we identify as purpose. What is your purpose for being on Facebook? Your purpose for Twitter? Blogging? Videos? Contests? Once you have your purpose, your end result becomes more of a reality.
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3) First things first. You need a solid foundation of a website before you move forward with social media. That’s so important, I’m saying it again: You need a solid foundation of a website before you move forward with social media. Having 6,000 visitors a day go to your website means NOTHING if you do not convert them into warm leads.
4) Think Win/Win. This pertains to conversion forms on your website (you know, the boxes in which people leave their names and e-mail addresses for newsletters or e-Books.) In this win/win situation, think e-Book. Give them something of value (like an e-Book), for their something of value (like a name and e-mail address.)
5) First to understand, then understood. It’s a basic business principle – understand their needs before you say you can help them. Forms are a great way to understand your website’s visitors and potential customers.
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6) Synergize. This is certainly a way to handle your brand management. Let’s say you have an irate customer who decides to use a vehicle like Google or Yelp to “get justice” and rant about your business or service. They’ve gotten your (and the world’s) attention. Foster that critic to appease him or her and you’re on your way to developing a potential brand ambassador.
7) Sharpen the Saw. If there’s one thing this economy has taught us, it has to have been not to keep all of your eggs in one basket. Much like Covey teaches us to develop physically, spiritually and more, we, too, must develop our business using a variety of tools (not just social media) to assure our success.
Jay Rodriguez is founder of JayRodChicago.com, a social media company based in Chicago. He can be reached at (312) 515-9459.
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